Política de envío
At Fidelie Store, we are committed to delivering your order as quickly and efficiently as possible. Below you’ll find details about our processing times, shipping rates, and delivery estimates.
Shipping Rates
✔ Free standard shipping on all orders over $75.
✔ Orders under $75 are shipped for a flat rate of $14 CAD.
Shipping rates are calculated at checkout based on your location.
Processing & Delivery Times
✔ Order Processing: Orders are processed within 1–3 business days (excluding weekends and holidays).
✔ Shipping Time: Delivery typically takes 3–14 business days, depending on destination, carrier timelines, and customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.
Possible Delays
While we strive to meet our estimated delivery times, delays may occur due to high demand, weather conditions, customs clearance, or carrier-related issues. We appreciate your understanding in such situations.
Lost or Stolen Packages
Fidelie Store is not responsible for packages marked as “delivered” by the carrier. If you experience any delivery issues, please contact the shipping provider directly or reach out to us at:
💡 Questions?
Our customer support team is here to help. Feel free to contact us at contact@fideliestore.com
